Your information
Privacy policy.
Last updated: 28 July 2026
Who we are
Birmingham Bathroom Renovations is the trading name of Wahidullah Khasan Khel, a sole trader providing bathroom renovation and fitting services across Birmingham and surrounding areas. Our correspondence address is Suite / Office / Unit 201F, 60 Frederick Street, Birmingham, B1 3HS. This is a correspondence address only and is not a showroom. For questions about this policy or your personal information, call or WhatsApp us on 07946 528281.
Information we collect
When you request a quotation, we collect the information you provide, which may include your name, postcode, phone number, email address, project type and details about the work you are considering. We may also keep records of later calls, messages, quotations and work agreed with you.
How we use your information
We use this information to respond to your enquiry, assess your project, arrange a visit, prepare a quotation and provide any services you ask us to carry out. We process enquiry information because it is necessary to take steps at your request before entering into a contract and, where work is agreed, to perform that contract. We may also retain records where required for legitimate business, tax, accounting or legal purposes.
Who we share it with
We do not sell your personal information. We only share it where necessary with service providers that help us operate the website and deliver enquiry notifications, or with professional advisers and authorities where the law requires it. These providers may process information on our behalf under their own security and privacy safeguards.
How long we keep it
Quotation enquiries that do not become projects are normally kept for up to 12 months so we can follow up and refer back to your request. If you become a customer, relevant quotations, invoices and project records may be retained for up to six years for accounting, tax and legal purposes. We delete information sooner when it is no longer reasonably needed.
Your rights
You may ask us for a copy of your personal information, request a correction or deletion, restrict or object to how it is used, or ask for information to be transferred where applicable. Some rights depend on the circumstances and legal reason for processing. Call or WhatsApp us on 07946 528281 to make a request.
Cookies and website data
We do not use advertising or analytics cookies. The website platform may use essential technical data or cookies needed for security and reliable operation.
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office through ico.org.uk.